"Mismatched product availability" in Merchant Center: what it means and how to fix it

What it usually looks like on a store

A common cause is a theme or app that hard-codes InStock in the structured data, or when a product shows Sold out but the feed still says in stock.

What Google says

The availability value in product data must match what the landing page shows. Google says too many products with incorrect availability can lead to account suspension. A common cause is the delay between website updates and product data updates; Google can also update availability itself when automatic item updates are enabled.

The value that you submit for the availability [availability] attribute in your product data and the information listed on your landing page must be the same.Google, How to fix: Mismatched product availability

Too many products with incorrect availability can lead to account suspension.Google, How to fix: Mismatched product availability

We have updated the availability of these products because automatic item updates are enabled for incorrect availability.Google, How to fix: Automatic updates: Mismatched availability

Also seen as: "Mismatched value (page crawl) [availability]", "Automatic updates: Mismatched availability".

How to fix it

Based on Google's help pages, in plain language:

1. Make the availability in product data match the landing page and its structured data.
2. Schedule product data updates to coincide with store updates, or use automatic item updates.
3. Do not use out_of_stock to pause products; use the pause or excluded_destination attribute.
4. Request a website check after fixing.

What to check on your website

These are the checks we run that relate to this issue. A problem in any of them can be enough on its own.

• Availability matches the page: Offer availability is set with a valid schema.org value and agrees with what the page shows (no "in stock" markup on a sold-out page).
• Product structured data: Each product page has valid Product markup (JSON-LD or microdata) with a name, image and offer.

Requesting a review

After fixing, you can request a website check to speed up reapproval (otherwise an automatic review happens later). Google may take up to 12 hours to review the website and no new request can be submitted during that period. Requesting a check requires a verified and claimed website.

Questions

Sources

• support.google.com/merchants/answer/12470049
• support.google.com/merchants/answer/14989198
• support.google.com/merchants/answer/6324448

Checked against Google's help pages on 2026-10-08. Listvane is an independent tool made by Great Work LLC. It isn't affiliated with, endorsed by or sponsored by Google. Google and Google Merchant Center are trademarks of Google LLC.